The main employee learning module "Meetings 101" dramatizes a working group of employees using the new technology in their office conference rooms. The company was formerly on WebEx, so MS Teams hardware was new to them.
The video was received well by the executive team as well as employees, getting them excited about meetings.
Here is what the process looked like...
I led our team in several weeks of intense testing the existing room hardware. There were substantial problems with audio, video, and interconnectivity that impacted meetings. Most employees elected to take important meetings from home.
After spending time in each of the 32 conference rooms, I identified four room use cases and researched which hardware would best complement each use case. The old paradigm of "one size fits all" meant that no room was being used optimally.
For the $30 Million project, I worked with the employee experience team, technology teams, and facilities teams to assess needs and budget considerations. We began with a simple QA Gantt chart to keep on pace, and eventually delivered an executive summary of how the new meeting room configurations would be installed.
This project required cross-functional discussions and innovative thinking to align all departments under our north star of
"frictionless, inclusive hybrid meetings"
Once the design recommendations were approved, my team served as advisors throughout the AV integrator selection process. Our insights were critical in communicating to the engineers what our client's needs were from a video production and technical lens. This required detailed tracking of work hours, both on-site and virtually.
All of this work was in service of the creation of learning modules to sell the new meeting tech to teammates. They wanted to feel included in meetings, have productive discussions, and be empowered by the technology. I created a concept of a "fly-on-the-wall" video watching actual employees using the actual cameras, microphones, and whiteboards. I wrote several drafts of the screenplay and, once approved, broke it into a shot list for efficient shooting days.
My favorite part - post production. I love working with creative teams to make the final videos polished and impactful. I supervised the initial picture edit, but let the designers come up with graphics and looks for physical signeage, digital marterials, and on screen elements in the videos. Brand and message cohesion was paramount, as well as managing the project through rounds of revisions.
In the end, the full video came in with the anticipated 9 minute runtime. Three specific topics were deemed important enough to have their content clipped out for bite-sized clips to accompany the SharePoint learning portal. The project ran 18 months from conception to realization, with budget left over, and future consulting engagements planned. I had a lot of big ideas, but I couldn't have done it without an amazing creative team working like clockwork to support each other.